Riverbelle Casino Terms and Conditions

Welcome to Riverbelle Casino. These Terms and Conditions govern your use of our website, Riverbelle Casino.com, and all services we provide. By creating an account with us, you confirm that you have read, understood, and agree to be bound by these terms. We are operated by Baytree Interactive Ltd, a company registered in Guernsey, and we hold a licence issued by the Kahnawake Gaming Commission, licence number 01059. If you do not agree with any part of these terms, we ask that you refrain from using our services.

Eligibility and Account Registration

To open an account with Riverbelle, you must be of legal gambling age in your jurisdiction and reside in a territory where our services are permitted. We currently accept players from Canada (excluding Ontario and Alberta), New Zealand, and Ireland. We reserve the right to restrict access from a wide range of jurisdictions, and a full list of restricted countries is available within our policies. Each individual may register only one account at Riverbelle Casino, and duplicate accounts will be closed and any associated funds may be forfeited.

• We require accurate and complete personal information during registration
• We may suspend or terminate accounts that contain false or misleading details
• You must keep your login credentials confidential and notify us of any unauthorised access

Deposits, Currencies, and Withdrawals

Our casino accepts deposits in USD, CAD, GBP, and EUR. If your national currency is not supported, we allow you to play in another available currency. The minimum deposit accepted at Riverbelle is 10 in your account currency equivalent. We support deposit methods including Visa, Mastercard, Apple Pay, Google Pay, Skrill, Neteller, ecoPayz, MuchBetter, Neosurf, and PaysafeCard. Please note that winnings may be paid out in EUR regardless of your registered account currency.

Withdrawals are processed back to your original deposit method, up to the amount you deposited. Bank wire and cheque withdrawals are only paid to the registered account holder. We impose a maximum withdrawal limit of 10,000 GBP or currency equivalent per 24-hour period. If your withdrawals reach five times or more of your lifetime deposits across our casino group, we may limit your withdrawals to 4,000 EUR per week. Sign-up bonus withdrawals are capped at six times your first deposit amount, and winnings from no-purchase offers or free spins are capped at 100 casino credits after meeting 70x wagering requirements, with any remaining balance forfeited.

Verification and Processing Times

We require identity verification for single or cumulative transactions of 2,000 EUR or more, or the currency equivalent. We may request KYC documents such as photo identification, proof of residence no older than six months, proof of ownership of your payment method, and proof of income where applicable. Large withdrawals may require notarised copies of your most recent bank statement, photo ID, and a utility bill. Withdrawal requests are screened and held for a rolling 24-hour period from initiation, during which your balance remains accessible and the withdrawal may be reversed. We do not process withdrawals over weekends, and failure to provide requested documents can result in account termination.

Welcome Bonus and Promotions

Riverbelle Casino offers new customers a welcome package of up to 800 across the first three deposits: a 100% match up to 200 on the first deposit, a 100% match up to 300 on the second deposit, and a 100% match up to 300 on the third deposit. The minimum qualifying deposit is 10. A wagering requirement of 35 times the bonus amount applies, and the maximum bet while wagering is 8 EUR per round or 0.50 per line. Bonuses must be claimed within 7 days of account opening, and any unused match offer remaining in your bonus balance will be forfeited after 2 months.

The maximum cashout from this welcome bonus is six times the first deposit amount, with any remaining balance forfeited; progressive jackpot wins are exempt from this cap. We also provide 10 daily free spins on the Mega Millionaire Wheel, offering a top prize of 1,000,000, with spins expiring 30 days after your last deposit. Winnings from these free spins carry a 35x wagering requirement. This welcome bonus is available to new customers only, and we allow one welcome bonus per account across our casino group.

Loyalty Program and VIP Benefits

We reward cash wagers on casino games with Loyalty Points, which can be exchanged for bonus credits. Our loyalty program includes multiple levels, with Prive representing the top tier. Higher levels unlock faster point accrual, tailored bonus offers, exclusive competitions, and access to a dedicated support team. Please note that unused bonuses, related winnings, and loyalty points lapse 6 months after issue.

Games and Providers

Riverbelle Casino features over 350 games, including slots and jackpots, progressive slots, blackjack, roulette, baccarat, craps, Sic Bo, Red Dog, Casino War, video poker, keno, scratch cards, and crash and arcade games. We also offer 33 live dealer tables and live game shows. Our games are supplied by Games Global, Pragmatic Play, Apricot, and On Air Entertainment, with live casino content powered by Pragmatic Play, On Air Entertainment, and Apricot. Notable jackpot titles available at our casino include Mega Moolah, Wolf Blaze WOWPOT! Megaways, Gold Blitz Ultimate, and Flame King Millions. Our platform is accessible via desktop browser and mobile browser, and we do not require account registration to be waived under any circumstances.

Responsible Gaming

We are committed to promoting responsible gaming and provide tools to help you manage your play, including deposit limits and self-exclusion options. If you feel your gambling activity is becoming problematic, we encourage you to contact our support team for guidance and assistance.

Customer Support and Dispute Resolution

Our support team is available through live chat and our Help Centre at help.Riverbelle Casino.com. Complaints must be raised with us by email within 6 months of the issue arising. If we are unable to resolve a dispute to your satisfaction, you may escalate the matter to eCOGRA, and subsequently to the Kahnawake Gaming Commission, our licensing authority.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, regulatory requirements, or business practices. We encourage you to review this page periodically. Your continued use of Riverbelle Casino after any changes constitutes your acceptance of the revised terms.

Account Suspension and Termination

We reserve the right to suspend or close accounts that breach these terms, engage in fraudulent activity, or violate our fair play policies. In such cases, we may withhold winnings and bonus funds pending investigation. We aim to handle all such matters fairly and in accordance with our licensing obligations.

By playing at Riverbelle Casino, you acknowledge that you have read and accepted these Terms and Conditions in full. For further information about our policies, please visit our Help Centre or contact our support team directly.